My Optus

Tips

🤔️ Find your answers.

• Learn more about your device with our device guides
• Check Optus 5G tower locations and modem setup guide
• Setup your internet with our modem install guides
• Speed-test your home WiFi internet
• Troubleshoot your home nbn internet service
• Access all our Help & Support articles
• Track your order for the latest updates

🏆 Stay on top of your usage.

• See how much data you’ve used from your available data pool
• View data usage by category and daily breakdown
• Identify your most data-hungry service
• Check usage by call minutes and text messages
• See your international Roaming Data Usage
• View your active and available service add-ons

🤩 Simplify your prepaid.

• Check your remaining credit
• Recharge quickly in the app
• Payments accepted via debit card, credit card, and PayPal
• Use a pre-purchased retail voucher
• Access all your available add-on options
• Set up AutoRecharge and never run out of credit
• Quickly recharge for anyone linked to your account

🏠 Manage your account settings in one place.

• Log in to the app using your My Account details
• Change your login username and password
• Reset your password if you can’t remember it
• Update your contact information
• See your services when logged in including Family Plans
• Manage your account permissions and approve users

😄 Control your plan and services.

• View your plan details and contact information
• Access your device insurance information
• Change your plan to fit your needs
• Manage International Roaming
• Manage your entertainment options
• Setup call diversions
• Manage notifications